Smart Tip: Automatically Notify Your Cleaners About Same-Day Turnover

notify cleaners

By Smartbnb team

When you have back-to-back guests at your short-term rentals, it can be stressful to make sure your cleaners are at the ready at the right time. With Smartbnb, you can automatically notify your cleaners and avoid that stress altogether.

How does it work?

Easy. Just set up Smartbnb to trigger a message to your cleaners every time there is a back-to-back booking in your properties’ calendar. Our system will look at your calendar, and if we see back-to-back guests, we’ll send that specific message to your cleaning team.

You can trigger the message as part of your existing messages (for example, as part of your default cleaning reminder message) or just as a standalone message.

What if I’m on multiple booking sites?

No problem. As long as your calendar is up to date, the details will be updated across all booking sites.

How do I do it?

Open Smartbnb and, under ‘Messaging’ select ‘Custom codes.’ Create a custom code with the condition “the night after the planned check-in is not available” – This tells us that there is someone checking-in in the right after this guest checks-out.

Next, create the message you’d like to send to your cleaners. For example: “Heads up, a guest will be checking in later today at (your standard check-in time).”

Then, add that message to a cleaning reminder text message. This way, your cleaner will receive a text message with the details for their cleaning, including a note that there will be back-to-back guests at that property.

What’s in it for me?

Peace of mind! Now your cleaners will always know which cleanings take priority and ensure a smooth check-in for your next guest.

Nice.

We love hearing from hosts who use smart optimizations – What’s your favorite one? Tell us in the comments.

how to start an airbnb business

How to Start an Airbnb Business: Questions Answered

You are wondering how to be an Airbnb host? Anyone can list an extra room on the Airbnb website, and signing up to become an Airbnb host is fairly simple. Still, there’s a number of steps to take and pitfalls to avoid. Don’t worry, we’ll guide you.

Starting a vacation rental business

Starting a Vacation Rental Business: 101 Guide

Are you thinking about starting a vacation rental business? First and foremost, you need to ensure you understand the industry and all the operations.
If you don’t know where to start, read this article where we discuss the basics. Here you’ll find some must-know tips for vacation rental success.

airbnb host checklist

Airbnb Host Checklist: Setting Up for Airbnb

Planning to start a short-term rental business on Airbnb and are looking for an Airbnb startup checklist? In this post, you’ll find an Airbnb host checklist of essential things you will need to invest in for the greatest experience for your guests.

Join the best!

167,818+ properties
from 140+ countries
grow with smartbnb

START NOW

Get started with a free trial now.
No credit card needed.
GET STARTED FREE