Inbox | Smartbnb

The end of messaging chaos

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Airbnb and HomeAway/vrbo Connect all your accounts Lightning-fast synchronization

A single inbox for all your platforms

Airbnb and HomeAway/vrbo

Manage all messages in one place. Your guests will receive them directly in the channel.

Connect all your accounts

Whether you have one account or one thousand, you can bring them all in.

Lightning-fast synchronization

Thanks to our real-time integration, you will never have to wait for messages.

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Exclusive guest insights Badges tell the story Canned responses on steroids

We add magic to your conversations

Exclusive guest insights

Screen guests quickly by their reviews, ratings, location, and ID verification, straight on your conversation.

Badges tell the story

Quickly identify guests that are local, same-day bookings or returning guests.

Canned responses on steroids

Forget generic saved messages. Our canned responses are personalized on the fly.

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Don't get lost in your inbox Super-powered filters Create useful segments and tags

Focus on productivity

Don't get lost in your inbox

Search through your inbox at the speed of light, by guest name or confirmation code.

Super-powered filters

Quickly group your conversations together, and organize your work like a boss.

Create useful segments and tags

Design the workflow of your dreams with your own conversation segments and property groups.

Plus these other Inbox features

Always in context

Your property information, reservation details and calendar, right in the conversation.

Check-in/check-out management

We use machine learning to detect arrive and departure times, to give you better operations visibility.

Soon: Reviews written by guests

Understand expectations with access to the reviews written by guests for their previous stays.

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“Smartbnb has blown me away. This app has saved me so much time! All the while the guest has a much smoother sequence of messages that are punctual. Thank you!”

Jax Hax