In the summer we want summery things. In winter we want wintery things. Department stores have long been taking advantage of this fact as they change the entire look and feel of their stores to position themselves inline with their customers purchasing decisions. We can learn a thing or two from these high street stores and implement them into the way we compose our Airbnb listings to further resonate with potential guests looking to book.
Communicating effectively with guests improves the guest experience. This leads to better ratings and reviews, which are crucial to be successful as a short term rental host. Bear with us for an actionable portion of advice to master your communication skills with guests.
Saying that engineering the new Smartbnb was intimidating would be an understatement. The original Smartbnb is loved by hosts all over the world, so threatening that stability is always a risk. But, to improve the experience for our customers – as well as to ensure our ability to build the next generation of short-term rental management software – we had to bite the bullet and upgrade. All the things.
When I joined Smartbnb, I was quite thrilled. It’s not often one gets to work with a platform that’s so loved by its users. From a technical point of view, the ultimate goal was to design a modular, consistent platform that can grow in time.
When you have back-to-back guests at your short-term rentals, it can be stressful to make sure your cleaners are at the ready at the right time. With Smartbnb, you can automatically notify your cleaners and avoid that stress altogether.
One of the ways short-term rental owners make extra income is by upselling. A host in Miami recently shared with us that they make at least $100 per month extra with almost no effort. A useful feature of Smartbnb that might not be immediately obvious is that you can automatically ask your guests if they’d like to stay an extra night, or you can offer them a late check-out for a fee.