Charm your guests
with white-glove care.

Automate personalized human-sounding conversations.
Notify your team about new tasks automatically.
Synchronize your calendar across platforms.

Try Smartbnb free for 14 days. No credit card needed.

Trusted by owners and managers of 230,000+ short term and vacation rental properties in 140+ countries.

Our users love us!

 4.9/5

4.9/5 on G2 Crowd

based on 68 reviews

 4.8/5

4.8/5 on Capterra

based on 88 reviews

 4.8/5

4.8/5 on Trustpilot

based on 413 reviews

Guest Experience Messaging

Take care of your guests,
even when you sleep.

Next-level messaging automation saves you time and keeps your guests happy.
Automate your own voice quickly and easily.

Manage conversations from inquiry to review and beyond.
Automate conversations in your own voice.
Question auto-detection
All messages from different platforms in one place.
Stay in control with smart canned replies.

Get set up in 5 minutes!

Fabulous platform to use with our Airbnb. Highly recommend. Its 'smart' AI capabilities are far beyond any others I have ever experienced!

The smart automatic messaging saves so much time for us (literally hours every week) while also answering your guest’s questions and giving them information right away! I have guests rave about how much we communicate which with Smartbnb it’s a breeze too! Plus the automatic reviews also saves you so much time but still gives you the option to edit any reviews before it’s sent out!

They are under priced and over deliver. Perfect communications channel w guests (I am super picky) - Dirt cheap for what you get - Seamless automated messages WITH THE ABILITY TO REVIEW THEM BEFORE THEY GO OUT - Bad Review strategies and are automated, rational, and effective

A big time saver that provides a professional and consistent level of service to all my customers. Imagine not needing to reply to customers messaging you from all across the globe and at very different time zones. That as well as the efficiency of sending the most suitable message to a guest based on when they are coming, what number of persons they are coming with, whether they have children, etc.

Team and Tasks

Team up for the best results.

Keep your team in the loop, notify, and provide the tools they need to be able to manage and help you effortlessly and independently.

smartbnb operations notifications channels

Start saving a day every week!

The user interface and granularity present in the software makes scheduling messaging and tasks very easy!

I LOVE Smartbnb! It has made my life so much easier my guest get all the information they need automatically and it has cut down on my response by 90%. I also have messages set up for my team to go out automatically. It is definitely worth every penny.

The property manager and the cleaning team receives automated messages upon a booking confirmation, as soon as I do once a guest has booked my property

I like that I can share information with different team members and customize what is shared. For example, I can share 100% of the information with my partner while only sharing calendar information with the cleaners we use.

Channel Manager

Manage multiple platforms
as easily as one.

You can now keep your calendar updated in one convenient location.
We will protect you from double-bookings with instant calendar synchronization across multiple sites.

Secure more bookings without any extra effort!

The easy and simplicity of calendar and inbox integration across different marketplace platforms and different user accounts makes managing vacation rentals a breeze!

Absolutely amazing, I could never manage 20 properties without it. Super easy system to use, easy to make changes, and the team that is available to help with any needs is fantastic. Highly recommend.

I run 18 listings now. I work less than 3 hours a week now that my systems are all set up in Smarbnb.

SmartBnb is hands down the best channel manager and message automation platform in the market.

Best Support

Get ready to be pampered.

Support quality rated 9.6 — the highest rating in the industry.

Feel our love!

Customer service is quick. Lots of how to documentation available. Product is reliable.

Very happy with this company; their flexibility, prompt responses, and their invaluable tools. Every host should use Smartbnb.

Fantastic customer support too and easy to set up.

Smartbnb customer service is excellent! They care are frilly and prompt.

What are you waiting for?

Join owners and managers of 230,000+ properties in 140+ countries now!

Try Smartbnb free for 14 days. No credit card needed.

Charm your guests
with white-glove care.